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Refund & Cancellation Policy

Refund & Cancellation Policy

At Poshpinz.com, we are committed to ensuring your satisfaction with every purchase. Please read our policy carefully:

Order Cancellation

  • Orders can be canceled before dispatch only.

  • To cancel, contact our support team at support@poshpinz.com or 8005920292 immediately after placing the order.

  • Once an order is dispatched, it cannot be canceled.

Refunds

  • Refunds are available for damaged, defective, or incorrect items only.

  • Issues must be reported within 24 hours of delivery.

  • Refunds are processed to the original payment method within 5–7 working days.

  • Shipping charges, if applicable, are non-refundable.

Returns

  • Returns are accepted only for damaged, defective, or wrong products.

  • For apparel, returns must be unworn, unwashed, and with original tags.

  • Customized or personalized items cannot be returned or exchanged.

How to Raise a Request

  • Contact us via email: support@poshpinz.com

  • Call: 8005920292

  • Provide your order number and details of the issue for faster processing.

Note: Perishable items, such as certain accessories or seasonal products, cannot be returned unless damaged.